I have held a number of leadership roles and activities that have helped design and deliver high quality, safe and cost effective clinical services. Until 2005 my healthcare leadership experience was self-taught. I recognized that there were many gaps in my skills and knowledge. The Executive MBA programme at INSEAD together with, the European Health Leadership Programme at INSEAD, has provided me with the business knowledge and leadership skills required for senior management in healthcare services. I have used this knowledge to help me lead change in healthcare systems.
Executive Director: Royal Brisbane and Women’s Hospital 2013-14
I led the Royal Brisbane and Women’s Hospital during a transition phase of a larger transformation process of Metro North Hospital and Health Service. The Royal Brisbane and Women’s Hospital is one of the largest public hospitals in Australia. It is also at the centre of the Herston Health Precinct, which integrates world-class health services, education and health research.
Executive Director Internal Medicine Services: Royal Brisbane and Women’s Hospital 2012-13.
This role provides executive leadership to the Internal Medicine Services of RBWH. Within this service line are 14 medical specialities including Internal Medicine, Cardiology, Thoracic, Renal and Neurology services. As Executive Director I was responsible for leading the development and implementation of the strategic and operational plans, as well as the education and research activities for this Service Line
Director of Acute Hospital Services: Cardiff and Vale University Health Board 2009-2011
As the Director of Acute Hospital Services, I was responsible for the delivery of high quality services that are delivered from two large acute hospitals; University Hospital of Wales and Llandough University Hospital. These two large teaching hospitals deliver a full range of acute, elective and specialist services for the population of South Wales, UK.
Associate Medical Director for Emergency Services 2006-9
I was appointed as an Associate Medical Director for Emergency Services in 2006. My role was to lead an extensive change programme in the delivery of emergency services for the Cardiff and Vale Trust.
I have continued my professional development to update my managerial skills and knowledge. Examples of courses attended include:
- European Health Leadership Programme: Paris 2005
- Innovations in Paying for Health Care in Europe: Healthcare2020.forum France 2005.
- Innovation and the Future of Healthcare: Healthcare2020.forum France 2006.
- Member of the INSEAD Alumni Healthcare Group: 2006
- Negotiation and Decision Making Strategies: Chicago Business School: 2007
- Advance Financial Analysis: Chicago Business School: 2007.
- Supply Chain Management: INSEAD Singapore 2007
- Institute of Health Improvement: Applying Queuing Theory to Healthcare: Managing Random Demand in a Fixed Capacity Environment. Boston 2008.
- Monitor and HfMA National Conference: Achieving Excellence in Service Line Reporting and Patient Level Costing: Creating Competitive Advantage in a Value Driven Marketplace. London 2008
- Clinical Systems Improvement: Warwick Business School 2009
- Achieving Outstanding Performance: INSEAD Paris 2009